Terms and conditions of using Goftito

"Goftito" or "the service": the website goftito.ir, its applications and related infrastructure and, as the case may be, its owners, managers and operators.

"User": any natural or legal person who signs up to the service or uses it in any way.

"Services": every feature of the service, including the AI translation of documents, images, subtitles and text, and the voice studio's tools: text to speech, personal voice creation, voice changing, speech to text and music generation.

"User content": any document, file, image, text, voice or data the user uploads to, enters into or records in the service.

"Output": any translated document, audio file, text, subtitle, music or other result the service produces at the user's request.

"Credit": the service's unit of account, which the user obtains by buying a package and which is deducted from the account for the use of the services.

Using any of the services means full and unconditional acceptance of these terms and of every amended version of them.

Goftito may amend or supplement these terms whenever it sees fit. A new version takes effect when it is published on this page, and continuing to use the service after publication means accepting it.

It is the user's responsibility to read this page from time to time and to know the latest version of the terms.

Sign-up is made with a mobile number that belongs to the user or is lawfully in the user's control, and the user undertakes to enter correct, complete and current identity and contact details.

The user must have the legal capacity to enter into a contract. Persons without that capacity may use the service only under the supervision and responsibility of their legal guardian.

The user is responsible for keeping sign-in codes and access to the account confidential; every activity carried out through the account is deemed the user's own, and the user is responsible for it.

Every account is personal. Transferring or selling it to another person, and creating several accounts to take advantage of gift credit or to get round the service's limits, are prohibited.

The service's outputs are produced automatically by artificial intelligence and may contain errors, omissions, ambiguities or mistakes in numbers, names, technical terms and layout. A voice produced may be mispronounced or have the wrong tone, and speech to text may record words incorrectly.

The service's translations are not certified translations and are no substitute for the certified translation of an official translation office approved by the judiciary or of a sworn translator.

Before any use of the outputs, especially in legal, medical, pharmaceutical, financial, technical, safety or educational matters or for any other important decision, the user undertakes to check their accuracy and completeness personally or through a qualified expert.

The services are provided "as is", and Goftito gives no express or implied warranty as to the accuracy, completeness, quality or fitness for a particular purpose of the outputs. Any loss arising from reliance on the outputs is the user's responsibility.

To provide the services, user content is sent to and processed by the artificial intelligence services and infrastructure of third-party providers, which may be outside Iran. By uploading content, the user consents to this processing.

The user undertakes not to upload classified information, confidential government, military or security documents, other people's trade secrets or any information whose disclosure is prohibited. Responsibility for uploading such information and for all its consequences lies entirely with the user.

Goftito is not responsible for the performance, disruption, suspension or change of terms of the third-party providers' services.

The service is not a permanent archive. The user's documents, outputs and voice projects are kept only for the limited period announced in the service, after which they are deleted automatically and cannot be recovered.

The user must download the outputs they need within that period and keep their own backup copies.

Goftito is not responsible for the loss or deletion of, or lack of access to, data, whether by automatic deletion, technical failure or any other cause.

Payments are made only through authorised payment gateways connected to the Shaparak network, and package prices are announced in the service in rials.

The cost of each service is estimated before it starts and, once it is finished, deducted from the user's credit according to actual use. If the user cancels a service, the cost of the part already done is deducted.

Goftito may change prices, tariffs and the terms of packages at any time; such changes do not affect services that had already started.

Credit cannot be transferred to another account or converted into cash. Gift and free credit has no cash value, and Goftito may change its terms or withdraw it.

Money paid for credit cannot be refunded once the credit has been added to the account, except where mandatory law provides otherwise.

If money is taken from the user's bank account and the credit is not added, the amount is returned under the banking network's rules or, after review, the credit is added to the account. Such cases can be followed up through a support ticket.

Goftito's name and trademark and the service's design, software, code and content belong to Goftito, and copying, reproducing, reverse-engineering or exploiting them without written permission is prohibited.

Goftito claims no ownership of user content. The user permits Goftito to store, process and transfer that content only to the extent necessary to provide the services.

Goftito gives no guarantee that the outputs, including the music and voices produced, can be registered, held exclusively or exploited commercially; establishing the rights needed for any use is the user's responsibility.

Any attempt to break into, disrupt or gain unauthorised access to the service or to other people's accounts, uploading malware and placing an abnormal load on the service are prohibited.

Using bots, scripts or automated tools to access the service or extract its information without Goftito's written permission is prohibited.

Providing others with access to an account or to the service's services as a business, without a written agreement with Goftito, is prohibited.

To the fullest extent the law allows, Goftito, its owners, managers and staff are not liable for any direct or indirect loss, including loss of profit, data or income, damage to business reputation or loss caused by delay, arising from the use of or inability to use the services.

In any event, should any liability be established, it is limited to the amount the user paid for that particular service.

Goftito does not guarantee that the services will always be available, uninterrupted or free of errors. The service may be taken offline temporarily for maintenance, updates or repairs.

Goftito is not liable for events beyond its control, including interruptions or disruptions of the internet or the banking network, disruptions of third-party providers' services, sanctions, natural disasters and decisions of governmental authorities.

If any provision of these terms is breached, or a breach is reasonably suspected, Goftito may, without prior notice, restrict or suspend the user's access, block the account and delete the related content.

If an account is blocked because of the user's breach, the remaining credit can be neither used nor refunded.

At the request of the competent judicial and law-enforcement authorities, Goftito provides them, in accordance with the law, with the information and content related to the user's account.

Goftito does not disclose users' personal information to others except where necessary to provide the services, including payment, sending text messages and processing content under article 8, or by order of the legal authorities.

The user consents to receiving text messages and emails about the account, the services and the service's announcements at their mobile number and email address.

These terms are governed by the laws of the Islamic Republic of Iran and are interpreted and enforced accordingly.

In the event of a dispute, the parties will first try to settle it through correspondence and a support ticket; failing that, it will be heard by the competent courts of the Islamic Republic of Iran.

If any provision of these terms is held void or unenforceable by a competent authority, the remaining provisions stay in full force.

Goftito's notices through the service, by text message or to the user's registered email are deemed validly served.

The user's formal communication with Goftito takes place through a support ticket in the user panel.

These terms are drawn up in Persian, and if the Persian text and any translation of it differ, the Persian text prevails.